Soltra Solutions, LLC Soltra Privacy Policy

As of September 2014

Scope and Applicability of Privacy Policy

This Privacy Policy applies only to the Soltra Solutions, LLC  and its affiliates (collectively called “Soltra ”) website (“Website”).  The Privacy Policy sets forth the general policies and procedures of Soltra and our service providers with respect to the collection, use, disclosure, transfer, and safeguarding of personal information and other information collected by Soltra in connection with the operation of the Website and the provision of services related to the Soltra system (the “Services”) from users of the Website (“Users”).

Soltra may change this Privacy Policy from time to time, including as necessary or appropriate based on (i) results of testing and monitoring; (ii) changes to the business and operation of Soltra  and the Services; and (iii) changes to regulations/laws.  Changes will become effective upon the posting of the revised Privacy Policy to this Website.  We will note the effective date of the most recent revision above. 

Collection, Use, and Disclosure of Information

In connection with the Services, Soltra collects personal information from Users of the Website, including but not limited to names, email addresses, telephone numbers, and firm names.

Soltra and its service providers may use Users’ personal information and other information to carry out the Services for which the personal information or other information was provided or for a transaction related thereto, to maintain accounts, to provide confirmations and statements, to provide access to data services, to combat fraud or any other criminal activity, for record keeping purposes, as otherwise required or permitted by law, and/or for any other purpose with your consent.  As part of the Services, Soltra will share Users’ personal information and other information with those entities designated by Users to receive such information (“Designated Entities”). Soltra may disclose Users’ personal information and other information:

  • to our subsidiaries, affiliates, and worldwide offices;
  • to selected service providers who act on Soltra ’s behalf;
  • to comply with the law or in response to a subpoena, court order, law enforcement or government request, or other legal process, including to assist duly authorized regulators;
  • to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings;

If Soltra determines in its good faith judgment that such disclosure is necessary to provide its services or to protect the rights, interests, safety, or property of its business, employees, suppliers, customers, or others;

  • in connection with any proposed or actual sale or other transfer of some or all assets of Soltra, and/or any proposed or actual sale or merger of Soltra  or any division of Soltra; 
  • to enforce the terms of any agreement with Soltra ;
  • to combat fraud or other criminal activity;
  • for any other purpose disclosed by us when you provide the information;
  • as otherwise permitted or required by law; or
  • with your consent.

It is the policy of Soltra not to disclose Users’ personal information to third parties for such third parties’ own marketing purposes.

Information Safeguarding

Soltra and its service providers have implemented reasonable administrative, technical, and physical measures designed to protect User information from accidental loss and from unauthorized access, disclosure, use, alteration, or destruction.  Soltra ’s security protections use technology consistent with current industry standards as existing from time to time.  Soltra ’s service providers receiving User information are expected to maintain privacy and security protections that are consistent with Soltra ’s privacy and information security policies.

It is the policy of Soltra to restrict access to Users’ personal information to those staff members who need to know such information in order to provide the Services or as otherwise appropriate and consistent with this Privacy Policy.  Any staff member who is authorized to have access to such information in connection with the performance of such staff member’s duties and responsibilities is required to keep such information secure and confidential.  Staff members are instructed to review materials setting forth Soltra ’s policies and procedures and to comply with procedures that are designed to address administrative, technical, and physical safeguards for the protection of such information. 

Transfer of Information to Other Countries

In accordance with applicable law, personal information and other information covered by this Privacy Policy may be transferred to, and processed and stored in, the United States or any other country in which Soltra  or its affiliates, subsidiaries, service providers, business partners, Users, or customers maintain facilities or reside, even if the level of data privacy required in that country is less than that required by your country.  By submitting personal information to Soltra, Users consent to such transfers and to the worldwide processing of their personal information consistent with the terms of this Privacy Policy.

Accessing and Updating Information

Users have the right to request details of the personal information that Soltra  holds about them and to delete or rectify any inaccurate personal information by sending a written request to While Soltra  will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws.

Use of Cookies and Other Electronic Tools

This Website uses cookies and other electronic tools to collect statistical and other information about your use of this Website.  We collect and share this information only in non-personally identifiable format.  The information we collect using these tools includes which operating system and browser you use, IP addresses, how you navigate to and through our site, and how long you stay on our web pages, among other information.  We may share this information within Soltra  and with our service providers in order to improve our Website and Services and enhance functionality for Users.

Links To Third-Party Websites

Please note that when you link to any other website from this Website, the operator of such other website may collect information about you, including through cookies or other technologies.  You acknowledge that information collection or privacy practices of any other party are not monitored or controlled by Soltra  and Soltra  is not responsible for such websites.  Links on the Website to other websites are provided only as a convenience, and the inclusion of such links does not imply endorsement of the linked site.  You should review the privacy policies of any other website that you visit to understand how your information is collected and used.

Contact Information

Any question regarding this Privacy Policy should be directed to